Shipping policy

Shipping Policy

Last updated: 8/6/2026

Thank you for shopping with VYNLUX. Below you'll find everything you need to know about how we process and ship your order.

Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays) after payment confirmation. You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping Time & Rates

Destination	Estimated Delivery	Shipping Cost
United States	8–15 business days	Free

Please note: delivery estimates are provided by our shipping carrier and are not guaranteed. Delays caused by customs, weather, or carrier disruptions are outside of our control.

Order Tracking

Once your order ships, you'll receive a tracking number via email. Please allow 24–48 hours for tracking information to update after you receive this email.

Carrier

Orders are fulfilled and shipped via our logistics partner. Depending on your location, your package may be handled by multiple carriers during transit.

Shipping Destinations

We currently ship to most countries worldwide. If your country isn't available at checkout, please contact us at support@getvynlux.com and we'll look into it.

Lost or Delayed Packages

If your order has not arrived within the estimated delivery window, please contact us at support@getvynlux.com and we'll help track it down.

Incorrect Shipping Addresses

Please double-check your shipping address at checkout. VYNLUX is not responsible for orders shipped to an incorrectly entered address. If you notice an error, contact us immediately at support@getvynlux.com — we'll do our best to update it before the order ships.

Questions?

Reach out to us at support@getvynlux.com and we'll be happy to help.